To fix this you should do the following: Create a new Global Admin in Office 365. Create your best work with the latest versions of Word, Excel, and other Office apps. If I had to say this in simpler terms I would say Hard Match is a process where you stamp the on-prem object GUID (as Base64 value) on a cloud user so that the DirSync or AD Connect When do we need to do hard matching? During a migration of users (which already in Office 365) from old domain(AD) to a new domain(AD), and from old AADC to a new AADC. Step-By-Step guide to Hard Match a user on Office 365 or Azure AD. Hi all, we have migrated to a new onprem AD forest recently, but kept the same O365 tenant. 9 percent up-time guarantee, ensuring company data and email access is always available. Office 365 hard match Click Programs and Features.
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